Shipping policy

Shipping Policy

K&S Naturals currently delivers to addresses within the United Kingdom only.

Standard Delivery

Standard delivery is £3.50, with an estimated delivery time of 1–2 business days.

Free Delivery

We offer free standard delivery on orders of £20 or more.

Express Delivery

Express delivery is available at checkout for £6.99, with the delivery timeframe shown at checkout.

Order Processing

We aim to prepare and dispatch orders as quickly as possible. Delivery estimates are provided in good faith but may occasionally be affected by circumstances outside our control, including postal or courier delays.

Tracking

Where tracking is available for your chosen delivery service, tracking information will be provided once your order has been dispatched.

Delivery Address

Please check your delivery address carefully before completing your order. If you notice an error after placing your order, contact us as soon as possible at hello@ksnaturals.co.uk. We cannot guarantee that an address can be changed once an order has been dispatched.

Problems with your delivery

If your parcel hasn't arrived within the expected timeframe, or it arrives damaged, please contact us at hello@ksnaturals.co.uk with your order number and we'll be happy to help.

K&S Naturals
A trading name of Ada & Iris Ltd.